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Careers at SYSPRO

Innovative technology. Forward-thinking company culture. Great employee benefits. Grow your career with SYSPRO.

At SYSPRO, our goal is to provide our customers with innovative technologies and services that simplify their business operations and put them ahead of the competition.

In order for SYSPRO to play such a vital role, we need a team of top-class people behind us. We look for talent who will continue to represent SYSPRO and our core values by bringing ambition, intelligence, drive, tenacity and compassion to the workplace while having a can-do attitude and inspiring those around you. By working at SYSPRO, you’ll gain more than just a job.  You’ll be part of a global force that is using innovation to enhance the way businesses operate, one customer at a time.  We also have a lot of fun along the way.

Explore SYSPRO career opportunities to find a position that’s exciting and rewarding.  If you don’t see a current opening that suits your career objectives, send us your resume anyway as we are always looking for the best people to join Team SYSPRO.

Latest Jobs

Purpose:

Transferring knowledge about the ERP industry and practices over and above product education.

Primary duties and responsibilities:

Essential Job Functions:
  • Analyze gaps in documentation available about target industries and ERP.
  • Author documents based on analysis
  • Author documents based on requests (internal and regional)
  • Prepare scripts for Instructional Designers
  • Advise Instructional Designers on scenario-based lessons
  • Prepare and present topics to Internal and Regional staff as well as Partners either on site or via webinars
General:
  • Maintain a high-level (expert) SYSPRO product knowledge, be aware of new features and functionality and maintain job skill levels in line with technology updates.

Education and qualification:

  • A diploma/Degree in IT/Journalism /Communications

Experience:

  • 5+ years SYSPRO experience
  • 5+ years business experience
  • Team collaborating – Collate and coordinate information

Location: SYSPRO Head Office Sunninghill

Travelling: Will be required to travel (excl to work)

Office hours:  As determined by client and/or project commitments, to ensure successful operation of activities in the organization.

Other:  Long hours in front of a computer.

Purpose:

The Key Accounts Manager will drive new opportunities and increase Share of Wallet (SoW) by overseeing, reinforcing, expanding on, and sustaining relationships with SYSPRO Africa’s key customers.  This implies building and maintaining long term relationships with key stakeholders and providing real value-adding support, recommendations and solutions based on continual, accurate and in-depth exploration, analyses and integration of such customers’ business requirements.

Primary duties and responsibilities:

Increased Share of Wallet (SoW):

  • Identify new sales opportunities within existing accounts
  • Strengthening and growing our SYSPRO account footprint by offering solutions and services as part of an end-to-end offering
  • Ensuring Profit & Loss (P&L) budgeted financial goals are reached or exceeded in key customer retention categories and drive customer longevity

 Delivery on Customer Expectation:

  • Conceptualise and manage customer Share of Wallet (SoW) by means of campaigns and initiatives
  • Assist, as SYSPRO product-solution advisor, in sales and pre-sales, in order to offer relevant solutions in response to customer needs and objectives.
  • Manage and continuously improve on the Account Management delivery model

 Key Relationships:

  • Operate as the first point of engagement with key customers
  • Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
  • Function as liaison between SYSPRO internal teams and partners with the emphasis on collecting key customers’ business requirements and delivering on promises.
  • Ensuring partner engagement with customers and SYSPRO.  This includes possessing a thorough knowledge of the SYSPRO Partner Program.

 Tracking and Reporting:

  • Monitor Profit & Loss (P&L) per key account
  • Track and monitor key customer business requirements
  • Monitor key customer satisfaction levels
  • Monthly and Quarterly forecasting, tracking and reporting of key account metrics

Key Performance Indicators (KPIs):

  • % Growth in Share of Wallet (SoW) per account
  • Customer Satisfaction Rating
  • Meeting of Customer Expectations with respect to SYSPRO internal delivery and commitments

Education and qualification:

  • An appropriate tertiary qualification/certification in Business Management and/or Marketing

Experience:

  • In-depth experience within the manufacturing and/or distribution industry (8 years plus)
  • ERP industry experience (Advantageous)
  • Target Market Industry Experience (Advantageous)
  • Proven account management or other relevant experience
  • Strong and broad cross-functional business process knowledge

Location: SYSPRO Head Office Sunninghill

Travelling: Travel within South Africa and around Africa 

Office hours:  As determined by client and/or project commitments, to ensure successful operation of activities in the organization.

Purpose:

The Software Developer is responsible to work as part of the software development team to perform software development. The responsibility includes errors correction, and enhancements to the SYSPRO product. To perform analysis where required to assist in problem solving or decision making. To comply with the SYSPRO software development methodology to perform unit testing and document any changes made to the SYSPRO product.

Primary duties and responsibilities:

Operational:

  • Manage personal Errtrk inbox
  • Ensure to have a good understanding of the Agile methodology to participate fully in each Sprint and to manage own tasks.
  • Actively participate in group code reviews and ensure to do the relevant preparation for the review to give suitable input.
  • Participate in project meetings and ensure that originally planned project timelines are achieved.
  • Review the project specifications for comprehensiveness and give input on potential inadequacies as well as translate deliverables and update project documentation and contribute to decision making during project

Technical:

  • Effectively utilise development tools and become a recognized technical expert in several fields

Education and qualification:

  • Senior Certificate with Core Maths or NQF 4 equivalent

Experience:

  • 5+ years’ experience in software development
  • SYSPRO system experience (Advantage)
  • COBOL programming (Advantage)
  • SQL scripting
  • XML
  • C#

Location: SYSPRO Head Office Sunninghill

Travelling: Not Required 

Office hours: As determined by client and/or project commitments. Extended work hours from time to time

Purpose:

The Tester is responsible for evaluating software programs according to the SYPRO Test Methodology and reporting any problems that arise. The incumbent will prepare and run a series of planned tests on new as well as existing software programs. The purposes of these tests will be to evaluate the results prior to release.  The primary objective is to ensure the quality of the product.

(Note: It is important to note that a junior or intern test analyst would need to comply with exactly the same role as a test analyst, with the understanding that it would be an evident lower proficiency level.)

Primary duties and responsibilities:

Operational

  • Manage personal Errtrk Inbox to ensure that errors are dealt with timeously.
  • Manage and update personal scrum box for the scheduling of allocated error and project work and ensure that a Sprint is created using the appropriate tool, that Tasks for the next Sprint are captured before the Sprint starts, running the Scrum (daily ‘stand-up’) and to review the end of Sprint.
  • Perform or assist in test case reviews by arranging and coordinating the Test Reviews with other relevant testers, advise which tests will be reviewed and ensure that the Test Review proceeds correctly.

Technical

  • Able to perform data handling, perform functions within SQL Administration and understand and verify Security.
  • Perform tasks in line with the project environment.
  • Impose user interface standard by displaying Custom Forms, testing Multi Media Configuration, VBScript, set up tasks and run automation.

Education and qualification:

  • ISTQB software testing certification
  • At least one tertiary technical IT qualification (Advantage)
  • Relevant qualification for example Financial CPIM, CSCP or PPIM (Advantage)

Experience:

  • Min 5 years’ experience within the manufacturing industry
  • Min 1 year appropriate testing experience
    (Note: Every three years of business experience would be counted as the equivalent of 1 year testing experience.)
  • Previous experience or understanding of development methodologies and principles will be advantageous

Location: SYSPRO Head Office Sunninghill

Travelling: Not Required 

Office hours: As determined by client and/or project commitments. Extended work hours from time to time

Purpose:

Designing, developing and reviewing instructional (education and training) material created for the regional offices in order that training may be effectively rolled out to customers and partners.

Primary duties and responsibilities:

Operational:

Design, create and adapt instructional material for products or based on training request.

Specific Tasks

e-Learning

  • Analyze learning aims and objectives and work with SMEs to design solutions
  • Storyboard, design and write scripts for lessons
  • Develop e-Learning solutions in Articulate Storyline
  • Adhere to development standards
  • Record audio
  • Review and perform quality checks on lessons and material
  • Maintain project documentation and course folders during the project lifecycle
  • Script, design and create conceptual videos using VideoScribe and audio-visual feature demonstrations using Camtasia Studio.

Training Guides/Tutorials

  • Create instructional material for print using authoring tools such XMetaL and Microsoft Word.

General

Maintain general SYSPRO product knowledge, be aware of new features and functionality and maintain job skill levels in line with technology updates.

Education and qualification:

  • Senior Certificate or NQF 4 equivalent

Experience:

  • SYSPRO 1 – 2 + years
  • Articulate Storyline, 3 + yearsInstructional Design 2 + years

Location: SYSPRO Head Office Sunninghill

Travelling: Will not be required to travel (excl to work)

Office hours: As determined by client and/or project commitments

Other: Long hours in front of a computer

Purpose:

Responsible for the commercial design, modelling and implementation of financial and commercial frameworks, systems, processes and control measurements within the scope of strategic and key operational projects managed by SYSPRO Africa. This position involves the co-ordination across functions, disciplines and regions within the SYSPRO Group to achieve the business objectives. This person must be able to function within a project team but also as a specialist in the field of commercial finance. The role is both strategic as well as tactical / “hands-on”.

Primary duties and responsibilities:

Strategic Framework

  • Evaluate, develop and implement commercial and business practices for the Africa region that supports the strategy of SYSPRO Group in conjunction with the MD: Africa and SYSPRO Corporate CFO.
  • Advise on the overall SYSPRO Africa strategy in collaboration with the MD: Africa and relevant executive team stakeholders.
  • Manage the planning, forecasting and budgeting processes and provide the required insight and analysis to support effective decision-making

Delivering sound financial insights

  • Provide business acumen, modelling and frameworks to key stakeholders involved in the implementation of the SYSPRO Corporate Strategy and key operational projects.
  • Provide financial and commercial support to strategic sales teams in global and/or complex deals.

Financial Vision

  • Design, adopt and install processes, systems and structures that would drive and sustain the alignment of financial and strategic goals.
  • Conduct special projects and key initiatives in finance and relevant operations that supports SYSPRO Africa strategic goals and improve the efficiency and effectiveness of financial and operation processes and controls.

Financial Control and Governance

  • Manage financial processes and controls to ensure accurate financial recordkeeping.
  • Liaise with SYSPRO (Pty) Ltd Financial manager to ensure timely, accurate and relevant financial reporting
  • Contract assurance relating to all SYSPRO Africa’s internal and external legal matters.
  • Manage financial and commercial matters in line with guidelines, policies and frameworks of the SYSPRO Group and SYSPRO Africa.

Communication with Stakeholders

  • Facilitate alignment of strategic intent between the various SYSPRO Africa departments by representing the company’s progress on financial goals
  • Build and maintain positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives

Education and qualification:

  • Chartered Accountant / MBA / CIMA
  • B-degree, preferably in financial, marketing or industrial engineering areas

Experience:

  • Minimum 5 years; experience in the ICT industry.
  • Minimum of 3 years’ management experience.
  • Strong financial, commercial and strategic projects experience

Location: SYSPRO Head Office Sunninghill

Travelling: Will not be required to travel (excl to work)

Office hours: As determined by client and/or project commitments. Extended work hours from time to time

Purpose:

The Manager: Channel Marketing will be responsible for developing and implementing worldwide channel marketing programs, demand/lead generation programs, the development and management of the worldwide partner portal/website, and supporting Channel Partners Marketing/ Sales/ Product Management activities. Actively monitor competitor offerings in the market and create innovative marketing plans. The role requires a candidate who is extremely proactive and dynamic, someone who can engage and influence key Regional stakeholders.

Primary duties and responsibilities:

Strategic Framework

  • Design and implement quarterly, measurable marketing plans in line with company key objectives
  • Design and implement measurements to quantify ROI from multi-touch campaigns – Digital being a key focus
  • Develop and drive lead generation strategy, generating qualified prospects for the sales organization, includes ongoing lead nurturing programs.

Channel Management

  • Build co-marketing activities with Channel Partner
  • Management of Channel Partner program
  • Liaise with agencies and suppliers in order to execute campaigns successfully

Program Management

  • Proactively engage in program development with the sales team to assure appropriate mix of product for designated channel. Assures customer compliance standards are met.
  • Ensure programs are comprehensive and directly aligned with the strategic priorities of the company.
  • Proactively initiate and manage product programs for customer line reviews.

Relationship Management

  • Build effective and ongoing relationships with SYSPRO Partners, Sales team, Corporate Development and Corporate Marketing
  • Ensure that all stakeholders have high visibility of the services roadmap at all times

Systems management and optimization

  • Manage marketing automation system and data to enable successful email campaign setup and execution
  • Develop, maintain and manage partner portal website and associated content
  • Work closely with Sales, Internal Marketing teams, Services and Product Marketing on development and production of partner enablement tools and other campaign-related collateral.

Education and qualification

  • Bachelor’s degree or equivalent experience

Experience

  • 5+ years Channel Marketing or Channel Sales experience in computer hardware/software
  • 5+ years Web and Digital marketing experience
  • 5+ years strategic marketing experience

Location

SYSPRO Head Office Sunninghill

Travelling

Required

Office hours

As determined by client and/or project commitments. Expected to work overtime from time to time

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