Author

Tracey Gates

Tracey Gates

Tracey Gates is a Support Manager at SYSPRO Asia Pacific. Her excellent working knowledge of the product allows her to consistently and efficiently resolve customer queries. Her love for the product, the people and the environment in which she works keeps her motivated to continue offering SYSPRO customers practical solutions.

Posts by Tracey Gates

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Four Common ERP Misconceptions

Misconceptions about ERP are as prevalent as the common cold, and equally as contagious. Like the cold, ERP misconceptions can …

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Dream a Little Dream of ERP

Everything needs love – even your ERP. After all, it’s among your most important IT assets. And no – I’m …

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Five Steps to a Successful ERP Change Management Plan

In my last blog I introduced you to the “resistance-gnomes” – those very human voices that cry out in plaintive …

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Reflections on Change Management and ERP – Part 1

I have friends who were forced to move out of a house that they’d occupied for 15 years as a …

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What ERP can do for you?

Would your organization benefit from reducing waste, lowering stock holding, improving efficiency and streamlining internal and external communication channels?

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8 Steps to ERP Support Request Success

I’m sometimes envious of Dr. John Dee, the 16th-century mathematician, astronomer, geographer and trusted adviser to Queen Elizabeth I. Despite …

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